The customer service really is poor. First order I placed with them they wouldn't send as they said my card details didn't match my address, yet they do as I work for a mail order company and have placed many orders and know what details to give. So I got someone else to buy the goods for me. Then an order of someone else's for about £10 turned up at my door, my order totalled about £100. They had sent this chaps order to me and mine to him. They did rectify this though.

Second order, half of it didn't turn up yet the site said it was in stock and it also arrived very late. When it did arrive a game pad I ordered didn't work with my TV so I called and sent ot back for a refund the same day. Three months later and despite me sending the item special delivery and having proof that they have received it no credit. I have phoned numerous times and keep being fobbed off with some 'stores' problem. I wonder whether I will see my money back as promised on my card next statement!?

Very, very poor.

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